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IT Application Management

At the Novartis Institutes for BioMedical Research Inc, our mission is to discover innovative medicines that treat disease and human health. The best and brightest scientists need cutting-edge, state-of-the-art computing systems. We're building an IT organization to deliver just that, How can you help?

Our role:
. Ensure smooth operation of ERA application and its components: Documentum 6.5, Business Process Engine, Business Process Integrator, Document Transformation Services, interface to PKI Digital Signature Component, interface to Novartis Corporate Archive & Records Management System
. Work with NIBR ServiceDesk to establish and improve 1st level support
. Provide 2nd and 3rd level support
. Participate in projects to integrate other NIBR applications into ERA system - coordinate record type definitions, workflow definitions and improvements/adaption of ERA and lead technical implementation
. ITIL based service management of ERA System including creation and maintenance of all related documentation and usage of tools around Service Level Agreements, Configuration Management, Release Management, Capacity Management, Change Management, Incident Management and Problem Management

About NITAS
We are in a new era of IT for scientific research. Scientific advances are challenging all aspects of computing, from data analysis to global collaboration. NIBR is making a strategic investment into IT capabilities and is positioning itself to deliver the systems and services that are critical to the future of drug discovery. The IT organization is seeking senior leadership, skilled designers, and energetic developers who share our vision that science serves a greater purpose in improving human health.

About NIBR
There is no greater privilege than to work towards bettering human health, and no more exciting arena in which to do so than through discovery of new medicines." -- Mark C. Fishman, President, Novartis Institutes for BioMedical Research
At Novartis Institutes for BioMedical Research (NIBR), the global research organization of Novartis, we are committed to discovering innovative medicines to cure disease and improve human health. This is today's frontier of science.
New medicines do not appear overnight. Although Novartis has had more new medicines approved in recent years than other companies, we are not complacent. With nearly 4000 talented, dedicated research scientists around the world, we are committed to leveraging knowledge we gain from our own innovative research, as well as discoveries made by our collaborations with leading academic institutions and biotechnology companies.
At Novartis Institutes for BioMedical Research, our culture of science is open, entrepreneurial, and collegial, unwilling to accept barriers or conventional wisdom. By hiring the best academic, biotech, and pharmaceutical trained scientists, we have fostered an atmosphere for drug discovery where innovation is rewarded. We have created a dynamic and flexible culture that values and leverages each associate's diverse background, unique style and wealth of experience. It is ultimately the talent of the individual that determines the project's success, while our state-of-the-art technologies and resources enable these ideas to be realized.